Privacy policy

NOBLE HOUSE GROUP

The Noble House Group, Noble House Prepared, Noble House Events and Noble House Kitchen are trading names of NH Prepared Ltd.

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

1. What information do we collect?

We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including: your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation).

(b) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.

(c) any other information that you choose to send us (for example: information relating to enquiries such as name, email address, venue address and event or delivery information).

(d) personal information relating to job applications.

2. Cookies

A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both session cookies and persistent cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit.

(“Session cookies” will be deleted from your computer when you close your browser. “Persistent cookies” will remain stored on your computer until deleted, or until they reach a specified expiry date.)

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.

We may also use cookies for the following purposes:

(a) Security: We may use cookies to enable security features on our Site and help us detect any security threats or potential illegal activity.

(b) Performance: We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy

(c) Functionality: Persistent cookies allow our site to remember information from your previous visits, such as contact details you previously submitted. For example, when you complete an online form (such as when you register for a service) we will use a cookie which (if you agree) will help remember your details if you use the same computer to complete another form on our site without you having to re-enter them.

(d) Third Party Cookies: Our Site may also allow third parties to download cookies to your device. For example if you choose to ‘share’ content from our site with friends through a third party site such as Facebook or another social network, you may be sent cookies from these third party service providers over which we have no control. If you choose to share such content, you should check the relevant third party services provider’s terms/policies for more information about cookies that they use.

3. Using your personal information

Personal information submitted to us via this website (and also by email, phone or by any other means of contacting Noble House) will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) administer the website

(b) improve your browsing experience by personalising the website

(d) supply to you agreed upon services

(e) send statements and invoices to you

(f) send you general (non-marketing) commercial communications

(g) send you email notifications which you have specifically requested

(h) send to you marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)

(i) deal with enquiries relating to our services

4. Disclosures

We may disclose information about you (or your event/delivery details where specifically necessary for us to carry out our services) to our employees, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy and for the purposes of providing our services.

In addition, we may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and

(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

5. Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure password and firewall protected servers.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

6. Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

7. Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes by email at any time. In

practice, you will usually either expressly agree in advance to our use of your personal information for marketing

purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for

marketing purposes.

8. Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

9. Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

10. Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to info@noblehouseevents.com or by post to PO Box 78684, LONDON W4 9LY.